One call. One solution.
Relay is the single point of contact for businesses that need maintenance and workplace services handled. Tell us what's needed. We find the right supplier, manage the job and see it through to completion.
The problem we solve
- Find a contractor
- Compare quotes
- Book the appointment
- Chase for updates
- Check the work was actually done
Business owners are busy. When something breaks, Relay removes the burden of sorting it. You run your business. We sort the premises.
How Relay works
One conversation starts it. Relay handles everything in between.
You contact Relay
"Our air conditioning isn't working." One message or call is all it takes, no need to know which trade you need.
Relay coordinates it
We find the right supplier, get a quote, arrange attendance and keep you updated as it progresses.
Relay confirms completion
We check the work is done, follow up with you, keep the record on file, and stay on top of what's needed next.
What Relay coordinates
Every trade and service a premises needs, arranged through one contact rather than a separate call for each.
Hard facilities
The building systems and assets that keep a premises operational.
HVAC
Servicing and repairs for heating, ventilation and air conditioning.
Electrical
Faults, repairs and periodic testing carried out by a qualified electrician.
Plumbing
Leaks, blockages and fittings, attended to before they escalate.
Refrigeration
Commercial fridge and freezer units kept running and serviced.
Roofing
Repairs and inspections to keep a building watertight.
Fire & security
Alarm systems, extinguishers and access control, checked and maintained.
General maintenance
The smaller building jobs that don't fit a single trade.
Soft facilities
The services that keep a workplace clean, safe and productive.
Cleaning
Daily or contract cleaning for offices, kitchens and communal areas.
Waste management
Collections arranged and kept compliant with local requirements.
Pest control
Inspections and treatment before a small issue becomes a bigger one.
Grounds maintenance
Landscaping and external upkeep around the premises.
Window cleaning
Scheduled cleaning for shopfronts and office windows.
Business services
Recurring supplier-managed services beyond the building itself.
Vending
Machines supplied, stocked and maintained.
Washroom services
Supplies and servicing kept on schedule.
Consumables
Everyday supplies ordered before they run out.
Membership
Membership gives your business standing access to Relay's trusted supplier network, plus contract management across every job we place. It's not just a call line for when things break.
Every supplier in the network is vetted before they're given work under your account, and every contract is managed by Relay from quote through to sign-off, so you're never the one holding a supplier to their agreement.
- Access to Relay's trusted supplier network
- Contract management on every job we place
- One point of contact across every trade
- Records & certificates kept on file
The Vault
A record of what every client site owns, what's covered, and what's due, so Relay can act before something breaks rather than after.
- Warranty & service tracking — know what's still under cover before paying for a callout.
- Compliance reminders — PAT testing, gas safety, fire extinguisher checks, flagged before they lapse.
- One record per site — purchase, service history and certificates kept together, not scattered across inboxes.
- Proactive dispatch — Relay reaches out when something's due, instead of waiting for a call.
Who Relay is for
Businesses with facilities problems but no facilities manager.
If your business doesn't have someone dedicated to managing the premises day to day, Relay is built to be that person, without you having to hire one.
Join the supplier network
Relay works with trusted tradespeople and service providers across every category we coordinate.
We route jobs to suppliers who turn up, do the work properly, and communicate. In return, you get a steady stream of work without spending on your own sales or admin.
- Consistent job flow, no cold leads to chase
- Relay handles quoting, scheduling and customer updates
- Paid on completion, not chased for invoices
Talk to Relay
Tell us what needs sorting and we'll take it from there.